Acronis 2016 with NVMe disks

Today I helped a colleague to restore its Dell laptop from an Acronis image. The process should have been easy to perform, but there was a little problem… Its laptop was using an M.2 Toshiba SSD (specifically the model THNSN51T02DU7). If you use the Acronis launcher even in WinPE mode, the M.2 disk is not detected.

And now? What to do?

Googling around a bit I found this site which explain (in Italian, many thanks to Gianluca Cecca) how to integrate a Samsung 950 Pro M.2 disk into Acronis. The problem was: where to find THNSN51T02DU7 drivers? We had to look around again with Google, and finally we came up with this explanation:

Intel and Samsung offer a proprietary NVMe driver for their NVMe SSDs, but Toshiba does not. The XG3 utilizes the standard Microsoft NVMe driver that comes baked into Windows 8-10. This makes sense because the XG3 is an OEM SSD, and not needing an additional driver for best performance makes setup easier for OEMs.
So all we had to do was:
  1. search for the original Windows 10 drivers
  2. download them
  3. integrate them into the Acronis WinPE image
  4. cross our fingers…

Locating the driver to download wasn’t an easy taks to perform. Fortunately on Dell website there was an explanation of a similar task related to WinPE and storage controller drivers. So we had to download the Intel Rapid Storage drivers from Intel’s web site (following the lin provided into Dell’s site, we were redirected to a driver version that wasn’t the last one available; Intel site then suggested us to download the last version).

We choosed to download the package f6flpy-x64.zip from the site (f6flpy-x32.zip if your sistem is running in 32 bit mode, but it’s really improbable), then followed the instruction from the integration guide. Basically here are the instructions:

  1. Create the Acronis loader in WinPE format from within your Acronis True Image, writing it onto an USB pen drive
  2. Install Windows ADK; you might have it already installed if you are a developer. You can try to open ad administrator command prompt, then issue the following instruction. If you receive any errors, you might have to download Windows ADK
  3. Create three folders in C:\, naming them Temp, Drivers and Mount
    Copy BOOT.WIM file from the Source folder of Acronis WinPE pen drive, into C:\Temp
  4. Extract the drivers from f6flpy-x64.zip into C:\Drivers
  5. Open the Administrator command prompt
  6. Issue the following command to mount the image
    dism /mount-wim /wimfile:c:\temp\boot.wim /index:1 /mountdir:c:\mount
  7. Issue the following command to merge drivers into image
    dism /add-driver /image:c:\mount /driver:c:\drivers /forceunsigned
  8. Issue the following command to integrate the drivers into the driver library
    dism /get-drivers /image:c:\mount
  9. Issue the following command to write changes into the .WIM file and release resources
    dism /unmount-wim /mountdir:c:\mount /commit
  10. Copy the new BOOT.WIM file from C:\Temp into Sources folder of Acronis WinPE pen drive
  11. Eject pen drive and delete the Temp, Drivers and Mount folders created in point 3.

    Your disk should now be visible from Acronis loader and you can proceed to data restoration.

Further steps

If you found that your Acronis loader won’t recognize your M.2 disk, probably you don’t need to read  more, as you already succeded to boot up your PC from the USB key. But what if you don’t?

Modern PC use UEFI boot process with a secure option into BIOS. This is to avoid your PC to be booted from a device you don’t trust. It might be needed to enter the BIOS and add your Acronis WinPE boot pen drive to the trusted boot sources. How to perform this task may vary from BIOS to BIOS, and you should read your PC manual to perform these steps.

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